Privacy Policy

Introduction

TNTLottoAU ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). By using our website, you consent to the data practices described in this policy.

Information We Collect

Personal Information

• Name and contact details (email, phone, address)
• Date of birth and age verification information
• Government-issued identification for verification purposes
• Financial information (payment methods, transaction history)
• Account preferences and communication choices

Technical Information

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage patterns and preferences
• Cookies and similar tracking technologies

Gaming Information

• Gaming activity and transaction history
• Account balances and winnings
• Communication with customer support
• Responsible gaming indicators and limits

How We Use Your Information

• Account Management: Creating and maintaining your account, processing transactions
• Legal Compliance: Age verification, identity verification, anti-money laundering checks
• Customer Service: Responding to inquiries, providing support, resolving disputes
• Communications: Sending newsletters, promotions, and important account information
• Security: Protecting against fraud, unauthorized access, and other security threats
• Responsible Gaming: Monitoring gaming patterns, implementing player protection measures
• Improvement: Analyzing website usage to improve our services and user experience

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information when required by law or to comply with legal processes, court orders, or government regulations.

Regulatory Compliance

We may share information with gambling regulators, financial intelligence units, and other regulatory bodies as required for compliance with gambling and financial regulations.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments and updates
• Access controls and staff training
• Monitoring for suspicious activity

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

For more detailed information about our use of cookies, please see our Cookie Policy.

Your Rights

Under Australian privacy law, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Complaint: Lodge a complaint about our handling of your personal information

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. This includes:

• Account information: While your account is active and for 7 years after closure
• Transaction records: 7 years as required by financial regulations
• Communication records: 3-7 years depending on the type of communication

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will promptly delete it.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: