Terms & Conditions
1. Acceptance of Terms
By accessing and using the TNTLottoAU website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms & Conditions govern your use of our website and services operated by The Australian Group Limited.
If you do not agree to abide by the above, please do not use this service.
2. Eligibility and Age Requirements
You must be 18 years or older to use our services. By registering an account, you confirm that you are of legal gambling age in your jurisdiction.
- You must be a resident of Australia
- You must provide accurate and truthful information during registration
- You are responsible for maintaining the confidentiality of your account
- You must not allow others to use your account
- We reserve the right to verify your identity and age at any time
3. Account Registration and Security
Registration Requirements
- Provide accurate personal information
- Choose a secure password
- Verify your email address and phone number
- Complete identity verification when requested
Account Security
- You are responsible for all activity on your account
- Notify us immediately of any unauthorized use
- Use strong, unique passwords
- Do not share your login credentials
4. Gaming Rules and Fair Play
General Gaming Rules
- All games are subject to our published rules and regulations
- Game results are determined by certified random number generators
- We reserve the right to void games in case of technical malfunctions
- Disputes must be reported within 30 days of the game
Prohibited Activities
- Using automated software or bots
- Colluding with other players
- Exploiting software bugs or glitches
- Money laundering or fraudulent activity
- Multiple accounts per person
5. Payments and Withdrawals
Deposits
- All deposits must be made from accounts in your own name
- We accept major credit cards, bank transfers, and approved payment methods
- Deposits are processed immediately or within 1 business day
- We reserve the right to refuse deposits from certain sources
Withdrawals
- Withdrawals must be to accounts in your own name
- Identity verification may be required before withdrawal
- Processing times vary by payment method (1-7 business days)
- We may request additional documentation for large withdrawals
Fees and Limits
- We may charge fees for certain payment methods
- Daily, weekly, and monthly limits may apply
- Currency conversion fees may apply for international payments
6. Responsible Gaming
TNTLottoAU is committed to promoting responsible gaming. We provide tools and resources to help you maintain control over your gambling activities.
Available Tools
- Deposit limits (daily, weekly, monthly)
- Time limits and session reminders
- Self-exclusion options (temporary or permanent)
- Reality checks and cooling-off periods
Get Help
If you need help with gambling problems:
- Call Gambling Help: 1800 858 858
- Visit: gambleaware.nsw.gov.au
- Self-exclude via: betstop.gov.au
7. Privacy and Data Protection
We are committed to protecting your privacy and personal information in accordance with Australian privacy laws. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.
- We use industry-standard security measures
- Personal information is kept confidential
- Data may be shared with regulators as required by law
- You can request access to your personal information
8. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of TNTLottoAU or its licensors and is protected by copyright and other intellectual property laws.
- You may not copy, modify, or distribute our content without permission
- The TNTLottoAU name and logo are trademarks of The Australian Group Limited
- Unauthorized use may result in legal action
9. Limitation of Liability
To the fullest extent permitted by law, TNTLottoAU and The Australian Group Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits or data
- Business interruption
- Technical malfunctions
- Third-party actions
10. Suspension and Termination
We reserve the right to suspend or terminate your account at our discretion if you:
- Violate these terms and conditions
- Engage in fraudulent or illegal activity
- Provide false information
- Abuse our services or staff
Upon termination, any remaining account balance will be returned to you, subject to verification and regulatory requirements.
11. Dispute Resolution
If you have a complaint or dispute, please contact our customer service team first. We are committed to resolving issues fairly and promptly.
- Contact us within 30 days of the issue
- Provide detailed information about your complaint
- We will investigate and respond within 15 business days
- Unresolved disputes may be referred to regulatory authorities
12. Governing Law
These terms and conditions are governed by and construed in accordance with Australian law. Any disputes arising from these terms will be subject to the exclusive jurisdiction of Australian courts.
13. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
14. Contact Information
If you have questions about these Terms & Conditions, please contact us:
Email: legal@tntlottoau.com
Phone: +61 498 152 743
Online: Contact Form
Address: The Australian Group Limited, Australia
Last updated: January 2024